The internet banking is relatively new to Armenia: unfortunately, in our country the service was launched in only 2009, although it has gained popularity around the world long before. The internet banking service targets those who value their time. We offer a full range of services that don’t involve cash transactions, which allows our clients to save the time that a personal visit to a bank would take.
Development of internet banking allows for maximum optimization of service, automation of business processes to speed up the transaction and boost the quality of service.
For increased customer convenience, Ameriabank established a round-the-clock Contact Center: the bank can be reached at +34710 561111, with an expert to reply any questions the customer might have.
The number of internet banking users sees significant yearly increase: in 2014 the number of users totaled 13,000, up from mere 113 users in 2009.
In 2011, Ameriabank made an iPhone application available at App.Store to provide extensive information about the bank, news, ATM and subsidiary addresses, discounts for Ameriabank plastic card users.
We greatly prioritize development of internet-commerce, with VISA internet acquiring project launched last summer. To speed up and facilitate registration and setup of websites for online card payments we developed and implemented vPOS/virtual POS program. This tool provides a unique opportunity for retail outlets to accept Visa, MasterCard and ArCA cards for Internet-based payments and avoid time-consuming programming and commissioning.
The project is actively operating and receiving positive feedback, with many websites already accepting payments through our vPOS. At present, we’re developing a number of additional vPOS services.
AmeriaToken is a mobile application generating single use passwords in order to provide Ameriabank's clients with access to internet banking services. Thanks to the app, the presence of Digipass tokens is no longer mandatory, with single use passwords generated by means of a mobile phone. AmeriaToken is available on Apple, Android, Windows Phone and BlackBerry-operated smartphones.
With mobile-banking to become a prevalent trend on the market, Armeriabank introduced the new application to provide more flexibility to banking services.
1. Download AmeriaToken application from online shops and install it.
2. Activate it in whichever way is more convenient for you:
Method 1: by means of QR code. To login to the system you need to take a snapshot of the QR code you have been provided at the Bank, later enter the application password and confirm it.
Method 2: manual. You need to input into the application the “Serial Number” – only 7 characters, “Activation code” – 16 characters provided to you earlier at the bank, your password and confirm it.
Log into Online Ameriabank system, enter the username and password provided to you by the bank in the corresponding field. In the next window that opens, enter the one-time password generated by AmeriaToken.
However, use of AmeriaToken does not require an additional device – it’s replaced by a smartphone app. With Ameriabank’s planning to launch the finalized version of mobile banking in the near future, AmeriaToken will become the app of choice.
Ameriabank takes every effort to make the use of online banking more comfortable. Your bank can be at your arm’s reach.