HSBC Bank Armenia to improve technical customer support in 2009
"This year HSBC Bank Armenia intends to invest $2m in telephone and Internet banking, said Tim Slyther, Executive Director General of HSBC Bank Armenia at the press-conference, Saturday. Considering the clients' interests in using various means of bank service, the management has made a decision to meet their request. The experience proved that with time the number of clients who directly turn to the Bank departments will decrease," he said
"The development in technologies will lead to new demands of the clients to use new and more advanced methods of Bank Service, Slyther explained. So the telephone banking has already been implemented, and by the end of 2009 our clients will be able to make use of the internet banking. HSBC Bank Armenia plans to spend $2 m. to finance these two projects. As to the security and privacy of this information, Slyther assured us in the following,"It is easier to forge a signature than a coded number fixed in one's memory."
"The development in technologies will lead to new demands of the clients to use new and more advanced methods of Bank Service, Slyther explained. So the telephone banking has already been implemented, and by the end of 2009 our clients will be able to make use of the internet banking. HSBC Bank Armenia plans to spend $2 m. to finance these two projects. As to the security and privacy of this information, Slyther assured us in the following,"It is easier to forge a signature than a coded number fixed in one's memory."
