May 31, 2011 - 13:02 AMT
Apple offers MacBook bottom case replacement program

Apple has initiated a case replacement program for MacBooks shipped between October 2009 and April 2011 to resolve an issue where the rubber separates from the bottom of the case, Apple Insider reported.

The MacBook Bottom Case Replacement Program is available to owners with affected MacBooks, regardless of current warranty status.

Apple offers three options for replacing the case: set up an appointment with an Apple Genius and visit an Apple Retail Store; visit an Apple Authorized Service Provider; and self service by ordering a replacement case kit online. Do It Yourself kits include a new bottom case, screws, a Phillips head screwdriver and instructions for removal of the old case and installation of the new one.

Customers who have paid for a repair or replacement because of the issue can also contact Apple regarding a refund.

The program will be offered worldwide and will cover affected MacBooks for two years from the original purchase date, though it does not extend standard warranty coverage.