Armenian consumers ready to defend their rightsFebruary 13, 2009 - 16:05 AMT PanARMENIAN.Net - Launched on Jan 1, 2009 Winning Ticket checking machine lottery had a positive effect on consumer protection process, Head of State Committee for Consumer Protection, Abgar Yegoyan told a news conference today. "The lottery was organized to support to Public Revenue Committee. According to article 16 of RA Consumer Protection Law effective from 2001, if sold defective products, consumers are entitled to claim either of the following: product repair or pecuniary compensation; product price reduction; product replacement; alternative product replacement with price recalculation; termination of purchase and sale agreement entitling the consumer to compensation for injuries caused by defective product. Thus, for example, even low-cost foodstuffs can harm the consumer's health or cause poisoning. So, to be able defend their rights, it's absolutely necessary for consumers to claim their CMT checks," he said. Abgar Yegoyan also mentioned that defective products can be replaced during 14 days within the purchase if the product in question wasn't used, the original packaging was retained and if the customer can produce a CMT ticket. Products not subject to replacement are: personal care products, knitted wear, plastic food containers, perfumery, medicines, home appliances, cars, precious and semi-precious metals, stones and stones and stone products, animals and plants. Abgar Yegoyan is confident that Armenian consumers are ready to defend their rights. Thus, last year 880 consumer claims were registered, and 80 percent of claims were satisfied. On the opposite side, he added, the vendors are addressing us demanding to resolve differences. State Committee for Consumer Protection is also ready to consult businessman on Consumer Protection legislation. The state lottery aims at reduction of shady turnover and rising of consumer rights awareness among Armenian population. SMT lottery fund totaled AMD 15 million ($ 376 700) to be distributed among 10 000 winners. At present 45 000 SMT are installed at sale points in Armenia. The first drawing was held on Feb 6. Top stories Yerevan has dismissed Turkey’s demand to shut down the Armenian nuclear power plant as “inappropriate”. Armenia will loan 2.9 billion drams to Nagorno Karabakh (Artsakh), according to a draft government decision. The Ministry of Ecology and Natural Resources of Azerbaijan has “strongly condemned” Armenia’s decision. Kerobyan has said that for the first time in the history of Armenia, the volume of foreign direct investments amounted to about $1 billion. Partner news | Armenia's Davit Chaloyan qualifies for Paris Olympics The Armenian boxer qualified for Paris Olympics after a series of successful bouts at the 2nd World Qualification Tournament. Lemkin Institute urges Armenia to respect people’s right to dissent The Lemkin Institute has urged the Armenian government to respect people’s fundamental human right to express their dissent. French-Armenian journalist returns to France after 41-day hunger strike Nicolian said on social media on Sunday, June 2 that he needs to improve his health in order to “continue the fight”. Iran’s Red Crescent sends aid to Armenia’s flood-hit regions The Iranian Red Crescent Society has sent humanitarian aid to the victims of deadly floods that hit northern Armenia on May 25-26. |