Over 20% of complaints referring to violation of rights of private persons are decided positively, Armenian Ombudsperson Larisa Alaverdian stated in the course of an on-line interview with OpenArmenia.com. In her words, the indicator is considered a positive one in the international practice. As noted by Alaverdian, the statistics over the complaints, received by the Ombudsperson Administration, are published in the Ombudsperson's Annual Report and it will appear on the website one of these days. At that she noted that the most number of complaints from Armenian citizens were received over questions of violation of civil rights, specifically, property rights (256 complaints). Complaints of functionaries breaking the Criminal Code are on the second place (218 complaints). «Complaints are made of the violation of human rights due to «bad administration», there are 126 «complainants», which include groups of persons and working staffs of enterprises that were privatized or became bankrupt, as well as enterprises, which do not fulfill their obligations to their workers. Violations of the Labor Code and the human right for labor on the whole are registered in 108 complaints,» she stated.